Privacy Policy

When you place an order or create an account we collect your name, email address, phone number, shipping address and payment confirmation details. We do not store full card numbers — payments are handled by PCI-DSS compliant payment partners.

We also collect limited technical information automatically, such as your IP address, browser type, device type and the pages you visit on our site.

To process, pack, ship and track your orders, and to contact you about them.

To provide customer support and respond to your queries.

To send marketing communications, only where you have opted in. You can unsubscribe from any email using the link at the bottom of it.

To detect fraud, prevent counterfeit resale and improve our products and website experience.

We use essential cookies to keep your cart and session working, and analytics cookies to understand how visitors use our site. You can block cookies in your browser settings, though parts of the site such as the cart may stop working.

We share the minimum data necessary with logistics partners for delivery, payment gateways for processing transactions, and analytics and email providers for communication. These partners are bound by contract to use your data only for the service they provide to us.

We never sell your personal information to third parties.

Order records are retained for as long as required by Indian tax and consumer protection law. We protect data in transit with TLS encryption and restrict internal access to staff who need it to do their job.

You may request access to the personal data we hold about you, ask us to correct inaccurate data, request deletion of your data, object to marketing, or ask for a portable copy of your data.

California residents may additionally request disclosure of the categories of personal information collected and opt out of any sale of personal information — we do not sell personal information.

To exercise any of these rights, email privacy@thenutritionhouse.com and we will respond within 30 days.

Our products and website are not directed at children under 13, and we do not knowingly collect their personal information.

We may update this policy from time to time. Material changes will be announced on this page with a revised effective date.

For any privacy concern, write to privacy@thenutritionhouse.com or post to: The Nutrition House, Plot 42, Industrial Area Phase II, Sector 18, Gurugram, Haryana 122015, India.